8 Ways to Know if You Can Trust Your Auto Body Shop

Posted on: December 28, 2018

In a perfect world, no one would ever have to repair any dings or damage on their car over the course of their lifetime.

Unfortunately, unexpected accidents are bound to happen sooner or later.

And once your car’s body is dented or damaged, you need the right auto body shop to repair it.

Auto Body Repair Shop in Danville, IL

You can find a good auto body shop in Illinois by both doing some research and listening to your gut instinct.

By spending some extra time reading reviews, getting referrals, and visiting a few shops, you can ensure you get an experienced repair team you can count on.

Let’s take a look at eight ways to find an auto body repair shop you can trust.

1. Do Your Research

To make sure you get high-quality work for a fair price, take the necessary steps to do your research.

If you simply pick the first auto body repair shop you find online, you may end up regretting it as you get further into the process.

Thanks to the internet, it is easier than ever to look up repair shops and business reviews, giving you the chance to dive into important details about each location.

Do a Google search for “auto body shop” in your area and see the results that come up.

Google Search for "Auto Body Shop"

Who has the most reviews and best ratings? Do they have a professional website and a shop that is close to you? Is their contact information readily available and are they easy to get ahold of?

These are just a few things to look further into when researching auto body shops near you.

2. Ask for Referrals

Before the internet, word of mouth referrals from friends and family were the best way to get a recommendation about local shops.

Ask your online and offline connections about their favorite body shops.

If you want to find out if a shop is reputable, see if they have a track record of satisfied customers.

Post on your social media profiles asking for suggestions and see if any of your connections have had positive experiences at a repair shop nearby.

3. Look Up Google Reviews

If scouring through your friends and family proves unfruitful, it may be time to ask for recommendations outside your circle.

Luckily, you can go online and do a quick search online to find hundreds of reviews on sites like Google.

Many of the top auto body repair shops in your area will pop up, so you can read what others have had to say about their service and work ethic.

Todd's Auto Body Shop Reviews

Even the best companies may have a few disgruntled customers, but these Google reviews can give you an idea of the company’s general services, promptness, and efficiency.

It’s impossible for any company to remove unflattering Google reviews, so this is a great way to get an honest look at the company from a customer’s perspective.

4. Find an Established Shop

While every company has to start somewhere, going to a new shop is always a risk.

The shop may claim to offer excellent results, but it could also be a fly-by-night business.

With an established shop, you can always research the business, look up customer reviews, and make an accurate judgment since you have years of business history to work with.

5. Ask Insurance for Shop Recommendations

If you are in an accident, your insurance company may offer advice or help in finding the right repair shops.

Most insurers have a list of preferred providers they have previously checked for quality, experience, and credentials.

Insurers continuously review these shops for their customer service and workmanship, so you can be confident in your choice.

See if your auto insurance agent has a list of local recommendations to share with you.

6. Request a Repair Time Frame

While you might encounter a traffic jam along the way, you generally know how long it will take to drive from your home to your workplace.

You’ve made the trip countless times before, so you have a good idea about the shortest amount of time and the longest amount of time it could take.

Car Repair Time Frame

Repairing a vehicle holds a similar concept. Your auto technician should be able to give you an estimate for the repair cost and timeline.

A trustworthy technician will never have an issue with explaining your different repair options and putting them in writing with approximate repair timeframes.

7. Inquire About Their Warranty

If an auto body shop believes in the quality of their work, they will always offer a warranty upon completion.

This written warranty should cover any parts, paint jobs, and repair work for at least a year.

Make sure you know how long the warranty lasts and what will be covered.

8. Stop by for a Visit

Seeing a shop in person is one of the best ways to figure out if you actually feel comfortable leaving your vehicle there.

When you are at the shop, take a look around and notice the shop’s condition.

See if everything appears to be clean, organized, and well-maintained.

You can also talk to the staff members to see if they appear to be competent and knowledgeable.

By talking to the technicians, you can learn more about the process and the timeline for your repairs.

Everything you see, hear, or experience while you are at the shop can help you figure out if your car will actually be in safe hands or not.

Trust Our Local Auto Body Shop

When your car is damaged or dented, you need the best auto body shop and technicians available.

These signs help you determine if you have found a shop you can trust or not. With the right help, you can get your car looking like new again in no time.

Todd's Auto Body Repair Shop

If you’re looking for a company that falls into each of these categories, Todd’s Auto Body is here to offer our top notch repair services. Need an estimate?

Get in touch with us to see how we can help you!

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